TFG Supplier Delivery Conformance

An ASN is an Advanced Shipping Notification that informs TFG of the goods I intend to deliver before they physically arrive at the Distribution Centre.

Local suppliers must submit the ASN at least 48 hours before delivery. Jet and Jewellery DC suppliers must submit ASN’s 72 hours before delivery.

No. The ASN must be submitted and approved before a delivery booking can be made.

The ASN must be sent to the relevant Distribution Centre email address listed in the ASN and Delivery conformance document.

No. The document lists separate email addresses for ASN submission and delivery booking for each DC.

I should receive an email notification confirming whether the ASN has been approved or requires further authorisation.

The ASN must include details such as the trading division, purchase order number, invoice number, supplier details, carton quantities, total units, SKU numbers, SKU descriptions, ordered quantities, and actual quantity being delivered.

I must use the latest Purchase Order to ensure the ASN information is accurate.

An ASN can only be submitted once, so all details must be checked before submission.

Any amendments must be communicated, agreed, and finalised with the Trading Division before the ASN is created. (Note: A new PO and ASN must be created if the ASN has already been captured on the ASN system)

Discrepancies may delay the DC receiving process and could result in monetary penalties.

It means the quantities being submitted do not fall within TFG’s accepted tolerance range and approval from the TFG’s Group buyer or nominated person per Trading Division may be required.

I must contact the relevant buyer or Trading Division for approval before submitting the ASN.

It means the ASN quantities are within the accepted tolerance range.

Yes. A delivery booking can only be made once the ASN has been approved.

I must quote the ASN details received in the approval notification email.

If the ASN is submitted outside the booking window, I may need authorisation from the Trading Division before delivery can proceed.

This may delay approval and delivery booking, so it is the supplier’s responsibility to ensure the ASN is sent to the correct email address.

Yes. The ASN template requires me to select “Yes” or “No” to confirm whether price tickets have been attached to the stock.

Yes. The ASN template requires confirmation of whether quality inspection has been completed before delivery.

I must select the correct stock type from the dropdown list, such as “Flat” or “Shoes”.

The DC uses carton quantity information to plan receiving capacity.

This allows TFG to confirm the actual quantity of stock being delivered.

The ASN template is available on the TFG supplier website.

I should contact the relevant Trading Division or buyer for approval before proceeding.

Yes. Suppliers may incur monetary penalties if discrepancies are found on orders.

Notifications relating to discrepancies will be sent to the email address captured on the ASN system.

All ASN-related correspondence, including approval or discrepancy notifications, will be sent to the email address provided.

No. Any order amendments must be finalised before the ASN is created.

Incorrect ASN details delay the receiving process in the DC, delay delivery booking, create discrepancies, and result in Delivery Conformance penalties.